Return Policy

Our return policy

If you are not completely satisfied with an item, you may return it within 30 days of purchase receipt. The item must be in its original condition and include all parts, packaging.  To obtain a Return Authorization Number (RA#) and shipping instructions please call 1-800-404-3273 ext. 103.  Include a copy of the original invoice with your return and write your RA# visibly on the outside of the shipping package and on the packing slip. Please tell us why you are returning our product, so that we can continue to improve our service.

Shipping costs are non-refundable, unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.) and a replacement it required.  The Customer is responsible for the shipping charges both ways if an order is returned for any other reason.  Unauthorized returns will be sent back to the customer.

For your protection, we encourage you to send your return prepaid via UPS or FedEx. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.

When requesting a refund, your original credit card will be credited once your return is processed. If you paid by check, your account will be credited. When paying with a PO the cost of the item will be credited leaving the Shipping charge still due.  When exchanging an item, you will see a credit to your original pay method for the returned item and a charge for the new item, plus shipping and handling.

Testimonials

HIGH SCHOOL MATH TEACHER

This stuff makes lessons exciting so they are not just about numbers or just about manipulation, they’re in context. And it doesn’t take a lot of context to get kids excited about doing the other stuff. This makes them want to do it! HIGH SCHOOL MATH TEACHER

A. H. Math Resource Teacher

The response to Teacher Talk was very enthusiastic. Our teachers checked out all of the copies within twenty-four hours after the viewing!

The Teacher Talk materials also gave us some great ideas for teaching in teams of four: language arts, social studies, science and math teachers. After seeing the lesson our science teachers said, that’s the way to pull the language arts into our study plans.

A. H., Math Resource Teacher, N. Hollywood, CA

DEAN OF MATHMATICS

You have done a grand job in making the vital connections between school and work, of exploration of real-world uses of math and science, of illustrating relationships between math and daily life, and of making the future real!
DEAN AND PROFESSOR OF MATHEMATICS UNIVERSITY OF MARYLAND AT COLLEGE PARK

We found lots of ideas in the tapes that we use in our classrooms. Every lesson is like an adventure! And cost-wise, these exercises were extremely effective and fit very well into our district standards. The teachers thought that anybody could do these exercises. This is very important.
In Teacher Talk, there are perfect examples of activities that are both fun and relevant. These activities lend themselves to interdisciplinary use, merging literature, science and mathematics.

Contact Us

800.404.3273
info@fasenet.org

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